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newsongAsked on June 1, 2021 at 6:43 PM
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Amin JotForm SupportReplied on June 1, 2021 at 11:17 PM
Hi there,
Thanks for reaching out to us!
Checking the email notification on the form in question, I can see that there's an email field specified for reply-to email as shown below.
Is the issue still persistent? If so, can you please authorize me to temporarily add myself as an email recipient and test-submit your form so I can further investigate the issue?
We're patiently waiting for your response.
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newsongReplied on June 2, 2021 at 7:24 AM
Yes, please test it out.
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Lorenz JotForm SupportReplied on June 2, 2021 at 8:38 AM
Hi there,
I temporarily added myself as an email recipient, did a test submission, and the "reply-to" info is showing in the email notification as expected.
Can you please check the email notification you received related to my submission and see if the issue still persists.
We will wait for your response.