Limits have reset but form still shows over quota error message.

  • mhimmel
    Asked on June 2, 2021 at 1:14 AM

    Hi,

    when will be our form visible again?

    I know the form has exceeded its allocated quota, but now a new months started?

    Thank you!

    Regards

    Matthias

  • Ashwin JotForm Support
    Replied on June 2, 2021 at 3:59 AM

    I am sorry for the trouble caused to you. I did check your account and did not find any issue with that. Limits of your account is already reset.

    I have gone ahead and cleared your form cache from here. The embedded form seems to display correctly in your web page.

    Please test your form again and get back to us if the issue persists.

    We will wait for your response.

  • mhimmel
    Replied on June 2, 2021 at 4:44 AM
    Thank you!
    Herzliche Grüße / Kind regards
    Matthias M. Himmel
    _________________________________________________
    Gehölzweg 2 • D-22043 Hamburg
    Mobile: +49-(0)173 61 61 911
    Fax.:+49-(0)40-68 91 85 30
    Email: mhimmel@me.com
    ...