We have an issue with uploading photos.

We have an issue with Uploading photos...The Issue is getting Worse....

What can we do about that..?

We apologize for the inconvenience.

May I know which form this issue happens? I tried one of your form and I was able to attach an image.

Looking forward for your response.

Pictures cannot be Uploaded for some hours now....

Greetings.

Please note that you have shared a screenshot of the builder. You need to open the direct form link and you will be able to upload images here:
https://www.jotform.com/form/211493192350350

If you wish to show images on your form, please use the Image field:

If you do wish to upload images, and it doesn't work from the live link, please take a screenshot of the console logs, and share it with us. Make sure that you take a screenshot of the logs after you click on the upload button.

You can click here to see how to access logs. To see how to share images with us, please click here.

Thank you for your cooperation.

They cannot upload photos from their mobile phones

Greetings.

I have tested your form from Android and iOS devices, however, I could not replicate the problem. Please let us know what devices and browsers they are using so we can replicate the problem.

Thank you for your cooperation.