Appointment field: Showing appointment slots as full

  • Profile Image
    twincitiespride
    Asked on June 02, 2021 at 10:05 AM

    On my Twin Cities Pride Volunteer Registration form, I had originally set many of the time slots per day on the bottom to unlimited, but the form listed everything as full. I tried changing to like 400 and such today, it still shows as full. In the meantime, I've cloned the survey and we will now start using the new one, but I'd like to understand what I've done wrong with the selections as this is the first time we've used this type of widget.

  • Profile Image
    JohnRex
    Answered on June 02, 2021 at 12:02 PM

    I tried checking the form and almost all of the slots aren't full yet:

    1622648221_60b7a59d9929e_apptment.gif

    While for the Rainbow Run, the 8am slot is already full since you only set it to accept a "one-on-one" appointment:

    1622649598_60b7aafeec741_

    and the limit per appointment is only 150min which is equivalent to available time interval.

    1622649638_60b7ab26b2e82_

    So if you accepted one user, it will be automatically tagged as full.

    I would recommend using the Group appointment type:

    1622649707_60b7ab6b53829_

    In that way, this appointment limit will be honored:

    1622649735_60b7ab870dc53_

    which means the form can accept 40 submissions for the same appointment (8am Chicago time).

  • Profile Image
    twincitiespride
    Answered on June 02, 2021 at 12:49 PM

    Perfect, thank you so much!