How can I update my username on my Jotform account?

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    lethabob
    Asked on June 02, 2021 at 10:56 AM
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    FelipeSantana
    Answered on June 02, 2021 at 01:13 PM

    Hello @lethabob,

    Thank you for contacting Jotform Support.

    For paid accounts, which is your case, our support team will actually need to make the username change for you.

    Please provide us with three different usernames in order of preference and we will check their availability. Whichever one is available will be used for your new username.

    We look forward to your response

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    lethabob
    Answered on June 02, 2021 at 01:22 PM
    Hi,
    We would like to try SouthHillGallery
    But second choice would be SouthHillGalleryAppointments
    And third SouthHillGalleryFraming.
    Thanks so much,
    Carey
    ...
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    FelipeSantana
    Answered on June 02, 2021 at 01:33 PM

    Hello Carey,

    Thank you for providing the additional usernames.

    As per your request, I have now gone ahead and changed your username from lethabob to SouthHillGalleryAppointments. You may now access your account using the new username.

    Please note that if you were using any custom URLs with the previous username, those links will no longer work. You can go ahead and change them to reflect your new username by using this helpful user guide: How-to-Create-a-Custom-URL-of-a-Form

    Please do let us know if you have any further questions or concerns, we are always happy to help!

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    jamestaylor923450
    Answered on June 02, 2021 at 01:47 PM

    I am also stuck here, can anyone help me out?
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    FelipeSantana
    Answered on June 02, 2021 at 02:40 PM

    Hello @jamestaylor923450,

    Your question has been moved to its own support ticket to avoid conflict between your questions and the questions of the user that created this ticket. You can find your ticket via this link - https://www.jotform.com/answers/3136357

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    Kevin John 
    Answered on June 06, 2021 at 01:42 AM

    We would like to try SouthHillGallery?

    We would like to try SouthHillGallery?

    We would like to try SouthHillGallery?

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    Billy_G
    Answered on June 06, 2021 at 07:12 AM

    Hi @Kevin John

    I've moved your inquiry here.

    We'll be waiting for your response to that support ticket.

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    conversational923450
    Answered on June 12, 2021 at 01:23 PM

    Yeah thank u for all the support.

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    Marnus Steve 
    Answered on June 18, 2021 at 03:19 PM

    The way this topic is explained is just absolutely amazing.

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    FelipeSantana
    Answered on June 18, 2021 at 04:27 PM

    Hello Marnus,

    Thank you for your feedback, it is very much appreciated.

    If you happen to have any questions or concerns you'd like to address, please create your own support ticket using this link https://www.jotform.com/contact/ and we will get back to you as soon as possible.

    Have a great day!