Issues with Non-Profit contact form on Jotform website.

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    Rachelle_McBride
    Asked on June 02, 2021 at 12:27 PM

    Every time I try to fill out the nonprofit submission form it redirects me to the sign up page (even though I have already signed up and logged in)



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    taylor
    Answered on June 02, 2021 at 03:53 PM

    Hello! 👋

    Apologies for the issues! It may be an issue with the local cache in your browser. If you follow this external link here, there is a guide for every web browser on how to reset the cache. After resetting or clearing your cache, try logging in again and filling out the form. Alternatively, you can use this direct link here! If you still have any issues attempting to fill out the form, please let us know!

    Thanks!

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    Rachelle_McBride
    Answered on June 02, 2021 at 05:33 PM

    That worked, thanks!