What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Grid listing report is not making URLs clickable

    Asked by tpubsweb on January 07, 2014 at 12:22 PM

    Need to have the website link it makes no sense to have it if it doesn't link perhaps as a field option?

    Page URL:

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    JotForm Support Manager

    Answered by Jeanette on January 07, 2014 at 02:57 PM

    I am not sure if you are talking about a Thank You page (or confimation page) that will be shown after submitting the form. This page can be a website page of yours, a customized page or the default page.

    To find out more about this, please read these guides

    Confirmation Page Tricks

    Redirecting Users to a Different Page

    How to Post Answers to Thank you Page

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    Answered by tpubsweb on January 07, 2014 at 04:25 PM

    Thanks for the response I'm talking about the submission results page "Grid" view. We are using the Jotform Iframe to display our dealer inventory results on our 2014 Boat Show event page here: 


    The concern was that the column with the "Website" link doesn't actually link.

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    JotForm Support

    Answered by jonathan on January 07, 2014 at 06:09 PM


    You were right, I could see thisin your website http://vaboatshow.com/show-inventory/


    BUT it seems this will work if you used the HTML Table Listing Report instead (guide: How-to-create-an-HTML-Table-Listing-Report)

    I created a test form with the embedded HTML Table Report using iframe here.



    Hope this help. Inform us if you need further assistance.


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    Answered by tpubsweb on January 08, 2014 at 09:20 AM

    jonathan thanks for the help yes we had also done and HTML view but for some reason the website didn't become a hyperlink either http://www.jotform.com/table/32475778907066 and the other problem with the HTML view is that the image file is just a link so we liked the GRID view better since you can see the image.

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    Answered by EliezerN on January 08, 2014 at 11:33 AM

    Thanks for sharing this information, it really help us to undersatand what is happening.

    Now, since we are able to reproduce the issue I have forwarded itto our next level support so that they can fix it as soon as possible. We will inform you via this thread once it is resolved. In the mean time you could use our HTML Table report as suggested by my colleague or continue using the Grid listing report without hyperlink for URLs.


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    Answered by tpubsweb on January 14, 2014 at 03:50 PM

    Awesome thank you for taking the time to review and implement a plan to resolve. Look forward to seeing the resolution!

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    JotForm Support

    Answered by kenneth on January 15, 2014 at 11:33 PM

    Hi, thank you for your patience. The problem has been fixed now.

    Please let us know if this works from your end otherwise let us know if the problem still persist.


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    Answered by tpubsweb on January 16, 2014 at 10:36 AM

    Excellent! Works perfectly this is why we LOVE JOTFORM! Thanks