Hover text is blocking section of the Input Table field on the form

  • Profile Image
    Alisa_Dennis
    Asked on June 02, 2021 at 03:41 PM

    Hello,

    We are having an issue with a popup window (explaining allergies) that is preventing patients from being able to complete their forms online. Can you help remove the pop up window?

    Thank you!


  • Profile Image
    Jessica_H
    Answered on June 02, 2021 at 10:27 PM

    Hi Alisa_Dennis thank you for reaching us.

    Could you kindly let us know the specific fields you are referring to? In addition, does it happen on the direct form or does it happened at the embedded form? If you have embedded the form somewhere else, kindly share with us the website URL.

    We await your updated response.

  • Profile Image
    Mike_G
    Answered on June 03, 2021 at 06:09 AM

    On the builder page, here's how you can remove the hover text that appears on the Input Table of the form you linked.

    1622714825_60b8a9c90ae34_zt210603_060553

    Just erase the entire text in the box and test your form again after.

    Feel free to let us know if you need any further assistance.