Condition to Send Email

  • Profile Image
    melreid20
    Asked on June 02, 2021 at 05:34 PM

    Hello,

    I've created the Email Autoresponder and the condition for it. However; it doesn't seem to be working and I am not sure what I am missing.

    In the TERMINATION Form:

    I'd like the following to happen. IF Rep Email is filled AND Reason for Termination is equal to End of Season, Send the End of Seasonal Employment email to Reps Email.

    I want ONLY that email to be sent to them, no other updates of the form, JUST the email.


    Can you please tell me what I am missing?

  • Profile Image
    Rehan_F
    Answered on June 03, 2021 at 12:54 AM

    Greetings,

    In your condition please use the plus sign to add another "IF" statement to add if the REP Email field is filled.

    1622696037_60b86065797ff_

    Should you have any other questions then please let us know.

    Thanks

  • Profile Image
    Mel 
    Answered on June 03, 2021 at 12:56 AM

    Hi,

    I actually had that but recently removed it, that didn’t work either. I’ll add it back in but it wasn’t working as of just an hour or so ago.

  • Profile Image
    Rehan_F
    Answered on June 03, 2021 at 02:08 AM

    Greetings,

    Can you please confirm if the "End of Seasonal Employment" email will be sent when you are editing the submission?

    Or when the form is initially submitted? Looking forward to hearing from you.

    Thanks

  • Profile Image
    Mel 
    Answered on June 03, 2021 at 02:15 AM

    No the form will ONLY be sent IF those conditions are met and only that one initial time

  • Profile Image
    Rehan_F
    Answered on June 03, 2021 at 03:51 AM

    Greetings,

    The unique field name you are using in the condition is incorrect. You can see the complete name in the screenshot below.

    1622706615_60b889b766cbf_

    Kindly fix it in your condition to make it work.

    1622706641_60b889d17ab31_

    Should you need further assistance then please let us know.

    Thanks