Calendar form function not working on tablets

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    Rich_Craig
    Asked on June 02, 2021 at 06:07 PM


    Hello,

    I have a client that's using a number of JotForms for rental car pricing requests. The forms are working fine overall, but it now appears that the calendar function--that is, the part where a user selects the date and then time--are not showing/working for users of iPads. This portion works fine on both PCs and phones.

    Checking if this is a known bug and/or if there is a workaround.

    Thanks for your help.

    Kenan

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    Kevin_G
    Answered on June 03, 2021 at 12:53 AM

    I have performed some tests and this is how the calendar opens on my end:

    1622695841_60b85fa15ea11_

    However, I've used a device emulator, so may you confirm if this is how it shows on your end?

    If not, kindly share us a screenshot about how it looks when you test the form on a mobile device on your end as well, this guide will help you to upload the images with your next reply: How to Post Screenshots to Our Support Forum

    We will wait for your response.

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    Rich_Craig
    Answered on June 04, 2021 at 11:46 AM

    Thanks Kevin. Let me have the client pull a screenshot and will post here when I can. Thank you