- memclellandAsked on January 07, 2014 at 03:31 PM
My 60secondbusinessloan form is only collecting data some of the time. Can you look into it and see if there is something going on?
- JotForm SupportEltonCrisAnswered on January 07, 2014 at 05:26 PM
Everything should be fine by now. This might be related to the temporary issue earlier which makes the required validation not working but the form should still capture the data normally as usual. Anyway, this has been fixed already. I can also confirmed that your form is now working on your page.
Our apologies for any inconveniences caused.
- memclellandAnswered on January 08, 2014 at 02:26 PMThank you for responding. I am now faced with a new issue.
The form on my site is taking a long time to load. (20-25seconds)
It doesn't have happen every time but 2 out of my last 7 tests have taken a long time to load and it is killing my sites conversion rate.
Sent from my iPhone
- CesarAnswered on January 08, 2014 at 04:27 PM
I have tested loading the form on your site and from the direct URL. Yet after repetively trying it out I have not been able to replicate the problem described on your last post. Kindly let us know if the issue persists. Thank you.