What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Everything should be fine by now. This might be related to the temporary issue earlier which makes the required validation not working but the form should still capture the data normally as usual. Anyway, this has been fixed already. I can also confirmed that your form is now working on your page.
Our apologies for any inconveniences caused.
Thank you for responding. I am now faced with a new issue.
The form on my site is taking a long time to load. (20-25seconds)
It doesn't have happen every time but 2 out of my last 7 tests have taken a long time to load and it is killing my sites conversion rate.
Sent from my iPhone
I have tested loading the form on your site and from the direct URL. Yet after repetively trying it out I have not been able to replicate the problem described on your last post. Kindly let us know if the issue persists. Thank you.