What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    urgent - disabled account - why won't anyone from jotform help me?

    Asked by Shiela  on January 07, 2014 at 05:36 PM

    My account was disabled at noon today.  I tried to log in and upgrade, but it will not let me.  I have 2 pieces of art I need to retrieve for event dated materials - can someone please help me.

    JotForm my account and
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    JotForm Support Manager

    Answered by Jeanette on January 07, 2014 at 06:49 PM

    Please follow in your other thread

    Opening multiple threads will not speed up the response.We respond in a prioritized , from older to newer threads. From paid to free users

    Thanks!