What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Paypal integration issues

    Asked by alpfatechgroup on January 07, 2014 at 08:29 PM

    I drag the paypal button over to the form. I go through the entire process but it still looks like the basic one that doesn't accept online payments. What am I doing wrong?

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    JotForm Support

    Answered by EltonCris on January 08, 2014 at 01:41 AM


    Your paypal payment field isn't yet configured as of checking.

    Please run the payment wizard again and configure your paypal payment tool. Basically you have to enter your paypal credentials first, create your products/items and complete the setup. Make save your form afterwards.

    Hope this helps. Regards!