My account has apparently been suspended due to phishing activity. We are a church just trying to create forms.

  • Profile Image
    Asked on June 04, 2021 at 10:42 AM
  • Profile Image
    Answered on June 04, 2021 at 12:36 PM

    Hello Amy,

    Thank you for contacting Jotform Support. We do apologize for this inconvenience.

    I checked your account and I do see that it has been suspended due to potential phishing attempts. However, upon checking your forms, I can see that there have been no violations of our Terms of Use.

    It seems that our phishing detector mistakenly flagged your account. For this reason, I have now lifted the suspension and reactivated your account. You may now access the account once again and continue building your forms.

    Please let us know if you have any further questions or concerns, we are always happy to help.