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    pdf link - in email notification not working

    Asked by memaxt on January 08, 2014 at 05:45 AM

    Hi there,

    i've added the PDF Link to my email notifcation, unfortunatley no link is displayed,

    Any idea?

    Many thanks


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    JotForm Support

    Answered by abajan on January 08, 2014 at 06:22 AM

    Hi Max,

    When I cloned the form and inserted a second PDF tag under the orange colored one in the notification, the link showed up for the one I inserted while nothing was displayed in the place of the original one:

    Here's what I did in the form builder:

    And here's what showed up in my inbox:

    (Mine is labeled "Second PDF link". I blurred part of the link for privacy.)

    I also tested the link to ensure that it contained the info submitted. It did.

    So, I would recommend deleting your current tag and replacing it with a new one.