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    Sender name from autoresponder

    Asked by gormik on January 08, 2014 at 07:01 AM

    Hi and happy new year!

    On my form "Nytt påmeldingsskjema fra 2014" i have an autoresponder that goes to all my employees everytime a new customer fill out and send the form. On the "autoresponder 2" there is no option to choose the actual name that a customer fills in as senders name, there is only a text field. 

    On my old customer registration form "Kontakt oss", there is no problem to choose one of all the fields in the form as sender name.

    How could i fix this also work on my new form?

    All the best,

    Goran, Norway

    Page URL:

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    JotForm Support

    Answered by abajan on January 08, 2014 at 08:54 AM

    Hi Goran,

    If I understand your requirements, it's actually a notification which needs to be used for this,

    not an autoresponder. Select the Navn in the "Nytt påmeldingsskjema fra 2014" form in the same way you have done it the Timebestilling notification of the "Kontakt oss" form:

    In the Recipient E-mail of the new notification, include all of the email addresses which are in the hidden field. (Please see this guide)

    When done, click Finish and save the form.

    Do let us know if this resolves the issue.


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    Answered by gormik on January 10, 2014 at 06:58 AM

    Thanks for your (as always) quick and efficient solutions :-) This worked!