What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    [Autoresponder Email] I want a contactform that sends a confirm mail to the sender; is this possible?

    Asked by mjworks on January 08, 2014 at 08:20 AM
    sender confirm
  • Profile Image

    Answered by pinoytech on January 08, 2014 at 10:52 AM

    Hi,

    Yes, that is possible. All you need to do is create email autoresponder in your form to achieve that.

    Here's how to create an Autoresponder Email:

    1. Click on "Setup & Embed" tab on the form builder toolbar.

    2. Click on "Email Alerts"

    3. Click on "Add New Email"

    4. Select "Autoresponder Email" and click "Next"

    5. Put your Sender Name, Select your Sender Email (we advice to select "noreply@jotform.com" as the Sender Email as this helps to ensure that the auto-response is not identified by the recipient's email provider as spam.) Reply-to Email should be your email address. Important: The Recipient Email should be the "Email" field of your form:

    6. Click "Next" and then "Finish" buttons to save the autoresponder email. Please be sure to save your form changes.

    If you'd like to see how your autoresponder looks like, you can test your form autoresponder email by clicking the "Test Email" button. You should receive the test email to your account's primary email address. You can also test the form by submitting an actual data and using a valid test email.

    If you need further assistance, please feel free to contact us at anytime.

  • Profile Image

    Answered by EliezerN on January 08, 2014 at 12:24 PM

    @mjworks 

    If you replied to use, please let me inform you that your last response did not reach us. Please use this link to resend it: http://www.jotform.com/answers/314204

    Thanks