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Cancelling Subscription - Making sure I do not get billedAsked by bluerivercrossing on January 08, 2014 at 09:51 AM
I'm Douglas De Ford and I payed a one month subscription.
I can see that I'm still subscribed and not on the free service.
Can you please verify that and if so please eliminate me from the automatic renewal.
My login/email is: firstname.lastname@example.org
Sorry about that, I checked your account and found that your account had gotten stuck on Downgrade even though you had opted out of your Subscription back in October. I fixed it for you. :)
Are there any funds to reverse?
You were not charged from October 2013, so it appears that there is nothing that we can refund.
Please feel free to contact us anytime.