Why is my form unavailable?

  • Profile Image
    Asked on January 08, 2014 at 10:19 AM

    I am able to edit and save my form, but no one can fill it in.  Last submission I was able to receive was last week.  Please help!


  • Profile Image
    Answered on January 08, 2014 at 10:49 AM

    Hello jennbros,

    I'm sorry for the trouble caused to you.

    Upon checking your form, I found it to be disabled. This is the reason why no one can fill and submit your form. 


    Here are the steps to enable your form:

    1. Click on "My Forms" from the top menu.

    2. Select the form which you want to enable.

    3. Click on "More" 

    4. From the drop down, click on the "Enable" option.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image
    Answered on January 08, 2014 at 11:15 AM

    Thank you!