What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form unavailable?

    Asked by jennbros on January 08, 2014 at 10:19 AM

    I am able to edit and save my form, but no one can fill it in.  Last submission I was able to receive was last week.  Please help!


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    JotForm Support

    Answered by ashwin_d on January 08, 2014 at 10:49 AM

    Hello jennbros,

    I'm sorry for the trouble caused to you.

    Upon checking your form, I found it to be disabled. This is the reason why no one can fill and submit your form. 


    Here are the steps to enable your form:

    1. Click on "My Forms" from the top menu.

    2. Select the form which you want to enable.

    3. Click on "More" 

    4. From the drop down, click on the "Enable" option.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by jennbros on January 08, 2014 at 11:15 AM

    Thank you!