The submit button is greyed out and i cant use conditions with it

  • Maureen_Hegarty
    Asked on June 6, 2021 at 1:24 AM

    I want to disable the submit button under certain conditions and enable it under other conditions.


    It is greyed out in the settings.

    Why is this?



  • Carlos_C
    Replied on June 6, 2021 at 7:01 AM

    Hello There,


    Thank you for contacting us, I just check your account, I see that you have several forms, could you please share with us the URL of the form you are having issues with so we can check it out, Thank you


    Regards

  • Maureen_Hegarty
    Replied on June 6, 2021 at 7:22 AM
    https://www.jotform.com/assign/211510354339852/211513036592045
    [Communus]
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    [https://s3.amazonaws.com/htmlsig-assets/spacer.gif] Maureen Hegarty | Director
    maureen@communus.com.au | +61 423 877 736
    [https://s3.amazonaws.com/htmlsig-assets/spacer.gif]
    Communus
    Suite 4143, 387 Belmore Rd, Balwyn VIC 3103
    www.communus.com.au
    ...
  • Girish JotForm Support
    Replied on June 6, 2021 at 8:11 AM

    Please note that you can only use the Show/Hide conditions on the Submit button. The Enable/Disable conditional logic will not work on the Submit button.

    So you may show or hide the Submit based on the scenarios.

    Here is a useful guide: https://www.jotform.com/help/316-how-to-show-or-hide-fields-base-on-users-answer