The submit button is greyed out and i cant use conditions with it

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    Maureen_Hegarty
    Asked on June 06, 2021 at 01:24 AM

    I want to disable the submit button under certain conditions and enable it under other conditions.


    It is greyed out in the settings.

    Why is this?



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    Carlos_C
    Answered on June 06, 2021 at 07:01 AM

    Hello There,


    Thank you for contacting us, I just check your account, I see that you have several forms, could you please share with us the URL of the form you are having issues with so we can check it out, Thank you


    Regards

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    Maureen_Hegarty
    Answered on June 06, 2021 at 07:22 AM
    https://www.jotform.com/assign/211510354339852/211513036592045
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    gerardw
    Answered on June 06, 2021 at 08:11 AM

    Please note that you can only use the Show/Hide conditions on the Submit button. The Enable/Disable conditional logic will not work on the Submit button.

    So you may show or hide the Submit based on the scenarios.

    Here is a useful guide: https://www.jotform.com/help/316-how-to-show-or-hide-fields-base-on-users-answer