When I click the payment settings, it sends me to a blank screen

  • Profile Image
    Asked on June 06, 2021 at 10:15 AM

    It happens when I deleting one of my products and when I deleted it, the other product has been deleted instead the one I choose to. When I try adding back the deleted product, it sends me to a blank screen like in the screenshot. The pictures that I put is now gone and I can't edit my payment settings

  • Profile Image
    Answered on June 06, 2021 at 10:56 AM

    We would like to apologize for any inconvenience. I was able to reproduce the issue you are reporting even on a cloned version of your form but, not on a newly created one. I have escalated the issue to our developers so they can have a closer look.

    Although we cannot provide a timeframe for when the issue will be fixed, please be assured that once we hear an update from our developers we will notify you right away on this ticket.