How can I change my payment method from PayPal to Credit Card?

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    SeanMcShambles
    Asked on June 07, 2021 at 01:07 AM

    Hi there!

    I'm getting issues where if I click on the "Change Credit Card" button under "Payment Method" it redirects me to Paypal instead of prompting me for a new credit card


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    Are you able to let me know how I can change this from Paypal to a Credit Card?

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    ashwin_d
    Answered on June 07, 2021 at 02:12 AM

    Unfortunately, it is not possible to change payment method from PayPal to credit card. If you want to change your payment method, you need to cancel your existing subscription. When your account is downgrade to free plan, you can then upgrade your account again and pay using your credit card.

    Please confirm if you want us to cancel your subscription, we will do the needful.

    We will wait for your response.