What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    we have lost our login information to our account

    Asked by angela white  on January 08, 2014 at 12:55 PM

    A prior employee handled this account and failed to leave the company information on how to access/change/update our jot form. 


    Could you please e-mail info@renthelen.com this information so we can make some modifications to our our jot form and or upgrade if needed.


    Thank you,


    ~Angela White

    Office Manager

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    Answered by EliezerN on January 08, 2014 at 03:22 PM


    Are you refering the account with the username loudickinson? If so, I just sent a password reset email with the needed instructions so that you can change the password. You should have received already the email at the inbox of info@renthelen.com.

    Please inform us if you need further assistance with this inquiry.