Why are there multiple pdf attachments on one email?

I have a form that is supposed to conditionally send a specific email depending on an answer choice mad during form submission. The choice will decide whether they get email A or email B.

Each email is set to have its own ONE pdf attachment.

However, upon testing, when an email is sent, either email A or email B, each of those emails will contain the associated PDF for BOTH emails. This is not how it s supposed to work. I have double-checked the email settings and each email is ONLY set to include ONE PDF attachment.

Email "A" PDF Attachment Settings

Email "B" PDF Attachment Settings

Actual Email Result - there are two PDF's and we only want the ONE that it's supposed to have.

I have made copies of each PDF and reassigned them to the emails and it is still doing this.

It is sending two attachments to an email when it is clearly specified in the email settings to only include one attachment per email. Very frustrating.

Greetings,

I have cleared your form caches. Kindly try turning off and on PDF Attachment or recreate your emails. If the issue persists, can you please clone your form and check whether the same problem remains?

Guide: How-to-clone-an-existing-form-from-your-account

We look forward to your reply.

Thank you.