Account access no longer available

  • Matt Shaltry
    Asked on June 7, 2021 at 11:45 AM

    Hello,

    My name is Matt Shaltry and I am the Director of Product Management at Redroof.

    We have a Jot Form that is utilized on our RediPromise page.

    https://www.redroof.com/why-red-roof/RediPromise/claim-form

    This account was created by a former employee Kevin Scholl who left a few months ago.

    We are experiencing an issue with the form at this time, and the login info that Kevin left us does not work. His username email was kscholl@redroof.com

    We need your help in transferring the ownership to myself or another on my team.

    Thank you for your attention to this.

    Regards,

    Matt


    Jotform Thread 3144901 Screenshot
    Page URL: https://www.redroof.com/why-red-roof/RediPromise/claim-form
  • Andrew Manager of Enterprise Frontline Support
    Replied on June 7, 2021 at 1:14 PM

    Hello there,

    It appears that you may have mistakenly submitted the same question to us across multiple threads. In order to avoid any confusion, I will be closing this thread out, and responding to your concerns via your main thread- https://www.jotform.com/answers/3144873-need-assistance-with-an-account.

    Please check the thread linked above for our response.

    Thank you!