Can I have users answer a question only if they answer another question?

  • Profile Image
    snjrose
    Asked on January 08, 2014 at 03:01 PM

    On one of my forms, I ask my customers to choose a certain version of a product. I need them to answer another question only if they choose 1 specific version. If they choose one of the other 3 versions they do not need to answer this question. Is there a way to only allow people to answer that additional question if the version they chose is the one that it applies to? My form is at:

    http://jotform.us/form/32426865898169

    Down at the bottom, it asks users to choose between "early, on time, late, or Dead Letter Office". Then it says, only answer this question if you chose "late above". It then asks what kind of late apology they would prefer. Invaribaly people who choose early, on time, or dead letter office" still answer this question and it screws up my excel download which I merge onto my item. 

     

    Any advice?

     

    Thanks!

    Stacy

  • Profile Image
    Cesar
    Answered on January 08, 2014 at 04:46 PM

    You can use conditional formatting so that the field shows up only when the specific item is selected.

    To create the Condition. Click on the Conditions icon at the top toolbar:

    https://cms.jotform.com/uploads/image_upload/image_upload/global/23116_cond0.png

    Then use the Show / Hide Form Field option:

    https://cms.jotform.com/uploads/image_upload/image_upload/global/23115_cond1.png

    This is how my conditional rule looks:
    https://cms.jotform.com/uploads/image_upload/image_upload/global/23117_cond2.png

     

    Ive made an example using a cloned version of your form:

    http://form.jotform.co/form/40076379567869?

     

    Related Article:

    How-to-Clone-an-Existing-Form-from-a-URL

  • Profile Image
    snjrose
    Answered on January 08, 2014 at 06:14 PM

    Thank you so much, Cesar! That is exactly what I wanted! You're awesome! :)