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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Change

    Asked by EIHagerman on January 08, 2014 at 03:49 PM

    Hi there, 

     

    I changed the email address under My Account but am still receiving my jotform submissions to my old email address, is there something else I am supposed to do? 

     

    Thanks, 

     

    Erica

    Page URL:
    www.rainbowbirth.com

    email Submissions JotForm thanks
  • Profile Image

    Answered by jedcadorna on January 08, 2014 at 05:29 PM

    Hi Erica,

    You have to change the email in your Email Alert settings. Please see the image below:

    1. Go to email alerts then click on the notification

    2. Click on Reply-To and Recipient Settings

    3. Add or change the email under Recipient E-mail then click on finish.