Email Change

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    Asked on January 08, 2014 at 03:49 PM

    Hi there, 


    I changed the email address under My Account but am still receiving my jotform submissions to my old email address, is there something else I am supposed to do? 





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    Answered on January 08, 2014 at 05:29 PM

    Hi Erica,

    You have to change the email in your Email Alert settings. Please see the image below:

    1. Go to email alerts then click on the notification

    2. Click on Reply-To and Recipient Settings

    3. Add or change the email under Recipient E-mail then click on finish.