Unable to log into account from online form

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    Asked on June 07, 2021 at 05:35 PM

    That was good, now the issue I am having is that when I click on the form in the web builder it takes me to a page where I should be able to log in and work on the form that is in the website. It won't let me log in, I click on log in and nothing happens. I just don't know what is happening but is getting very frustrating! The attached image is the page I am getting, and at the top of the page it says create new widget: jotform.....1623101485_60be902d25127_screen shot log

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    Answered on June 08, 2021 at 12:17 AM

    Hi vva432webmaster, thank you for reaching us.

    Could you kindly let us know how did you receive the windows? In addition, could you also try to access the following links?



    Please let us know how it goes.

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    Answered on June 08, 2021 at 12:26 AM

    Hello, I'm also having issues logging in. I'm responding here because I cannot seem to submit a support request from your home page. Every time I try to, when I hit submit it says, "Slow down, you're moving too quickly."

    My password hasn't changed however last week, suddenly, I was not able to log in anymore.

    I've tried clicking the "Forgot Password" button several times and no reset email has arrived in either my inbox or junk folder. Please help. I really need to log into my account.

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    Answered on June 08, 2021 at 01:47 AM

    Hi Bri,

    I have moved your concern into another ticket. Kindly refer to the following ticket below:


    We will assist you there.