Section Collapse and next button are not working.

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    thestairshoppe
    Asked on June 07, 2021 at 09:34 PM
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    Rehan_F
    Answered on June 08, 2021 at 03:22 AM

    Greetings,

    Kindly share the form URL so we can check it here. I've checked the forms in your account and they seem to be working. Do you see any errors? Please share a screenshot by following the instructions in the guide below.

    https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    Looknig forward to hearing from you.

    Thanks

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    Rose Shortreed 
    Answered on June 08, 2021 at 03:17 PM

    https://form.jotform.com/211365968527062 - This is the form.

    In the first section where I have a collapsible area it won't allow it to collapse and then it doesn't allow the user to click the next button to go to the next page.

    I notice that there was a change to my original form that now in the preview form it shows a choose file button in the upload pictures area. I did not change this. Was there an update done to the program?

    Thanks,

    Rose

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    Rehan_F
    Answered on June 08, 2021 at 10:29 PM

    Greetings Rose,

    I'll have to escalate the issue to our backend team. As soon as an update is available we will let you know here.

    Thanks

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    sylas
    Answered on June 10, 2021 at 03:41 PM

    Hi @Rose Shortreed,

    The issue should be resolved. Could you please check it out and let us know if it persists?

    Thank you,

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    thestairshoppe
    Answered on June 10, 2021 at 04:33 PM
    It's working now.
    Thank you for your help.
    Rose
    ...