Quota Met

  • Profile Image
    klynngray
    Asked on June 07, 2021 at 10:59 PM

    Hi!

    My form is saying that the quota (payment) has been met. I have removed the payment integration from the form but I am still unable to access my form. Would you be able to assist?

    fyi: I currently have the form disabled so that others will not see the error message

    Screenshot
  • Profile Image
    Vick_W
    Answered on June 08, 2021 at 04:06 AM

    Hi there,

    Unfortunately, the Payment submissions counter will reset itself on the first of every month. If you wish to receive more payments in your account then you'll have to upgrade to a paid subscription.

    Removing payment integration will not affect the payment submission limit. Let us know if you have any other questions.

    To understand your account limits and usage better please check the guide below.

    https://www.jotform.com/help/408-understanding-your-account-usage-and-limits

    Thanks