What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to find my own tickets in the support forum?

    Asked by apexf on January 08, 2014 at 05:23 PM

    Hello,

    I have started a string of questions that were changed into a pribate thread. Which is nice!

    But how can I access that thread now?

    The questions were submitted from this account and the initial one in the thread was about how to find JotForm developers.

    Thank you,

    Ondrej

    find JotForm developers hello
  • Profile Image
    JotForm Support

    Answered by TitusN on January 08, 2014 at 06:40 PM

    Hello Ondrej,

    Thank you for contacting us. 

    You can click on your own username as shown. 

    I'm not sure if you have that option though, please let us know. :-)

    Anyway, here is the thread you are referring to: 

    https://www.jotform.com/answers/309936-Is-there-a-list-of-developers-to-make-forms-for-us#9

    Thanks

  • Profile Image

    Answered by apexf on January 08, 2014 at 06:54 PM

    Hi TitusN,

    Thank you for the link to the original thread. That takes care of the problem now. But my name isn't clickable, even though I am logged in. See screenshot.

    https://www.dropbox.com/s/x1u6f03jjfzxzzf/jot-form-forum-name-not-clickable.png

    Any idea what I may be doing wrong?

    Ondrej

  • Profile Image
    JotForm Support

    Answered by TitusN on January 08, 2014 at 07:03 PM

    Hey Ondrej,

    You are not doing anything wrong. 

    Apparently that's an internal privilege (don't tell anyone :-) )

    In that case, just go to the support forum and search using your username. 

    Your latest threads may not appear immediately, though, it will take time for them to be indexed for search. 

    And of course, you can always ask us to locate them for you. :-)