What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to upgrade from free to paid

    Asked by PandV on January 08, 2014 at 06:00 PM

    I'm interested in using Jotform (and have been doing it for free, as a test). Now I need to take my testing further. I notice that for free I cannot have more than 100 submissions.

    Will I be notified when I have received the 101st submission? Can I upgrade at that point so that I don't lose any submissions?

    I'm worried that I'll hit 100 submissions and not notice it for a few days, then I've lost some contacts before I go subscription.



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    JotForm Support Manager

    Answered by Jeanette on January 08, 2014 at 08:40 PM

    Yes you will be notified once your account is reaching around 80% of the limit, and that is when you need to upgrade

    Your account and forms will get disabled after you reach the limit, this won't be immediately, but the next day after this happens, as the form will be disabled, you won't get further submissions, but you won't lose the data already captured in the form

    Should you have more questions, let us know