I cant create a password

  • Carringguns
    Asked on June 8, 2021 at 6:22 AM
  • Michal_S Jotform Support
    Replied on June 8, 2021 at 7:37 AM

    Hello!

    If you signed up using a Google Account, you can request a password recovery email to set a new password.

    The recovery email will arrive in the email inbox associated with your Google Account.

    I recommend doing that using the Incognito Mode or a different browser so you don't have to log out in case something goes wrong.

    To get the recovery email, please follow the steps outlined in the guide below:

    How to reset JotForm account password

    Just input your Google Account's Gmail address as the email address.

    Please let us know if you require any further assistance.

    Thank you!