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xalksurveyAsked on June 8, 2021 at 8:56 AM
Dear partners,
please bear in mind that we face huge problems with the aforementioned form:
https://form.jotform.com/200413646487052
When we add photos on the form, no photo is received via email nor even the .pdf table.
We ask for your immediate assistance as we face huge problems
At your disposal
Stathis Lagoudakis
Page URL: https://form.jotform.com/200413646487052 -
Nikola JotForm SupportReplied on June 8, 2021 at 11:34 AM
Hi Stathis,
Apologize for the inconvenience this may have caused.
I checked submissions of your form and the latest 4 submissions do not have any uploads.
I also checked the settings of your Email Notification and I saw that you are attaching uploaded files and a PDF Document. Please note that the attachment size of the Email Notification is 5 MB. If this limit is exceeded, the files will not be attached.
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xalksurveyReplied on June 8, 2021 at 12:28 PM
Thank you for your reply. Please advise how can i receive only links with photos to download instead of attachments
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Nikola JotForm SupportReplied on June 8, 2021 at 1:57 PM
You can add the upload fields to the body of your Email Notification.
You can also create a new Email Notification which will by default have all form fields.
Related Guide: Setting up Email Notifications
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xalksurveyReplied on June 9, 2021 at 2:02 AM
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Nikola JotForm SupportReplied on June 9, 2021 at 6:14 AM
To avoid confusion, I created new threads for your other issues: