Assigned Forms not showing up on mobile

  • Profile Image
    dcfield
    Asked on June 08, 2021 at 11:52 AM

    Good morning,

    I'm having a critical problem this morning where people are not seeing any assigned forms on mobile. Nothing has changed since last night and I've closed/logged out/done all the trouble shooting I can think of.

    1623167248_60bf911038287_assigned forms1623173496_60bfa978bfad1_error code.png

    Screenshot
  • Profile Image
    roneet
    Answered on June 08, 2021 at 09:10 PM

    May we know which device are you using?

    Is your Jotform app is the latest? Have you updated your app?

    Could you please re-install the app and then chcek.

    Let us know how it goes.

    Thanks.

  • Profile Image
    roneet
    Answered on June 09, 2021 at 01:24 PM

    I tested out in iPhone 6s when I was assigned to the ticket in my last post but could not replicate the issue.

    Perhaps there might be a temporary issue.

    Let us know if you experience the issue once again.

    Thanks.