My questions aren’t showing up on my form

  • Profile Image
    sophiasluxshop
    Asked on June 08, 2021 at 12:18 PM

    Hello

    i have added screenshots

    if you can see in the first screen shot it has my questions above the answer box “theme,name of honoree,age and party details” when I go into my live form those are not there. It is blank 1623216059_60c04fbb71d09_2E67C0AD-A774-41623216059_60c04fbb0cded_DFE86186-3666-4

  • Profile Image
    Sonnyfer
    Answered on June 08, 2021 at 06:27 PM

    Hi there - I checked your form and the fields are appearing fine on my end.

    1623191165_60bfee7d0655c_

    Could you please check again? I cleared your form cache as a precaution.

  • Profile Image
    sophiasluxshop
    Answered on June 09, 2021 at 12:39 AM

    Hello

    I have attached a screenshot of what it’s supposed to look like 1623213541_60c045e57e90b_FC36810F-C532-41623213541_60c045e539189_E4728ABC-5FDF-4

  • Profile Image
    Jed_C
    Answered on June 09, 2021 at 06:17 AM

    Unfortunately, I'm unable to see any difference on the form when viewed directly using Jotform URL and when viewed in the builder.

    Can you please point where the issue is?

    Here's what I see:

    1623233767_60c094e7e89d4_The Easiest Onl

    1623233777_60c094f1cf808_The Easiest Onl

    Looking forward for your response.