URGENT: JOT Forms Down

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    Brad 
    Asked on June 08, 2021 at 02:56 PM

    Hello,

    This morning, JOT Forms was giving me 'incorrect user/password combination' despite it being the correct info. I reset the password and it allowed access. However, only one form, of the many forms we use, is showing within /myforms. It appears almost all of our data and forms are missing, and our app is not working.


    Please provide an update ASAP. This is critical to our business.

    Thank you,

    Brad

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    Jessica_H
    Answered on June 08, 2021 at 10:58 PM

    Hi Brad,

    It appears you have accidentally opened a duplicate ticket. Kindly refer to the following ticket:

    https://www.jotform.com/answers/3147747

    We will assist you there.