What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Language of the form

    Asked by VanessaMouledous on January 09, 2014 at 10:24 AM

    Hi,

    I'm facing a problem on my forms that are written in English. But as I'm French and my back office on JotForm is in French, some part of my forms appear in French. Like the "Attach" button or small explanations. Have a look at http://form.jotformeu.com/form/23194404051343

    How can I get the whole form in English?

     

    Thx for your help

     

    Vanessa.

    Page URL:
    http://form.jotformeu.com/form/23194404051343

    My Forms JotForm french problem office
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 09, 2014 at 12:01 PM

    To get a form in English

    1. Click on the human shape icon

    2. Click on Account > Settings

    3. At Language section, click on "edit"

     

    Change it back to English and viola!

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 09, 2014 at 12:02 PM

    Additional note: If you want to create a form into French, just switch the language first

    Cheers!

  • Profile Image

    Answered by VanessaMouledous on January 09, 2014 at 12:50 PM
    Actually, English has been the chosen language since the beguining. Still, my dashboard is in French and part of my forms are in French. So?
    ...
  • Profile Image

    Answered by EliezerN on January 09, 2014 at 03:31 PM

    @Vanessa

    So, basically the problem is that Jotform pages appear in french even when you have selected Emglish as the default language, right?

    If that is the case, try logging out from Jotform, then clear your browser cache and finally log back in your account using this URL at this time http://www.jotform.co/

    I hope that helps. Please inform us if you need further assistance.

    Thanks