PDF showing as blank

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    HuttonSafetyGroup
    Asked on June 09, 2021 at 11:39 AM

    When I pull a PDF copy of the submissions from this form (https://form.jotform.com/211376119002040) it shows as blank in the input tables. But as you can see in the inbox, there are in fact, answers in those charts.

    Can you please look into this and find a way for us to have those records with the data included?

  • Profile Image
    VincentJay
    Answered on June 09, 2021 at 05:09 PM

    Hello,

    Please try this:

    1. Open the PDF editor.
    2. Create a new PDF document.
    3. Select the Input Table and enable the Question Alignment "Apply this to all elements" option and choose the "Top" alignment.

    1623272810_60c12d6ac44dc_vasgd3333.png

    Here's the result after downloading my test submission:

    1623272971_60c12e0b4a080_ve356.png