PDF showing as blank

  • HuttonSafetyGroup
    Asked on June 9, 2021 at 11:39 AM

    When I pull a PDF copy of the submissions from this form (https://form.jotform.com/211376119002040) it shows as blank in the input tables. But as you can see in the inbox, there are in fact, answers in those charts.

    Can you please look into this and find a way for us to have those records with the data included?

  • VincentJay
    Replied on June 9, 2021 at 5:09 PM

    Hello,

    Please try this:

    1. Open the PDF editor.
    2. Create a new PDF document.
    3. Select the Input Table and enable the Question Alignment "Apply this to all elements" option and choose the "Top" alignment.

    1623272810 60c12d6ac44dc vasgd3333 Screenshot 10

    Here's the result after downloading my test submission:

    1623272971 60c12e0b4a080 ve356 Screenshot 21