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    I keep getting an erro when entering my authorize.net API login and Transaction Key.

    Asked by bridget_doshi on January 09, 2014 at 11:03 AM

    I called authorize.net and they confirmed that I have the correct information.  I made sure there were no extra spaces as well.


    Please advise as what steps to take to get this working.




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    JotForm Support

    Answered by Welvin on January 09, 2014 at 01:53 PM


    That is because you've enabled SandBox Mode while you are using your LIVE Keys. One more thing I noticed is that your API Login ID seems like invalid. API Login ID is different from your Auth.net Account Login ID, as far as I know.

    Here's the correct way on how you can run your Auth.net payment in Sandbox Mode: Run your form using Auth.net payment tool in Emulator Mode

    Here's how you can get your API Login ID: GET API LOGIN ID & Transaction Key