Form changes when I download the form to PDF

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    marleycolt
    Asked on June 09, 2021 at 05:12 PM

    1623273202_60c12ef271b05_Screenshot 2021This is the correct Form. This is what the patient see's when they complete it.


    1623273231_60c12f0f39e1d_image.pngThis is the old form. This is what downloads. Super weird.

    Screenshot
  • Profile Image
    Yau_C
    Answered on June 09, 2021 at 11:21 PM

    I have cloned your form to check. There is only one auto-responder and without any notification email.

    In additional, PDF is currently not set to be attached to the auto-responding email.

    1623294963_60c183f4011dc_

    There isn't any PDF link provided in the email body either:

    1623295068_60c1845cdbc76_

    The text contents in the last two screenshots that you shared seem identical.

    1623294573_60c1826d06951_

    1623294603_60c1828b3ee68_

    With the current setting, I cannot see how PDF can be received by you or the sender.

    Could you further elaborate on the exact difference between these two screenshots please?

    Looking forward to your reply.