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amcousaAsked on June 9, 2021 at 6:22 PM
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Rehan Support Team LeadReplied on June 10, 2021 at 12:07 AM
Greetings,
Unfortunately, the username "Remco" is unavailable. Kindly send us 3 usernames in order of preference so we can check their availability and update your account username.
Thanks
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amcousaReplied on June 10, 2021 at 1:27 PM
Hello Ok please see below
Remco Insurance
Remco1
Remco-Insurance
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Sonnyfer JotForm SupportReplied on June 10, 2021 at 5:52 PM
As spaces are not allowed. I've changed your username to Remco_Insurance instead.
Let us know if you need further assistance.
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Sonnyfer JotForm SupportReplied on June 10, 2021 at 5:53 PM
To add, if you're using a Custom URL, kindly note that you would need to re-create for each of your active forms since the ones with your old username will no longer work as they're tied to your old username.
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Remco_InsuranceReplied on June 10, 2021 at 6:09 PM
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Sonnyfer JotForm SupportReplied on June 10, 2021 at 8:25 PM
You're welcome. Let me address your new query on a separate ticket to avoid confusion. Please refer to the following link. https://www.jotform.com/answers/3154233