Hello we need to update user name from Amcousa to Remco

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    amcousa
    Asked on June 09, 2021 at 06:22 PM


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    Rehan
    Answered on June 10, 2021 at 12:07 AM

    Greetings,

    Unfortunately, the username "Remco" is unavailable. Kindly send us 3 usernames in order of preference so we can check their availability and update your account username.

    Thanks

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    amcousa
    Answered on June 10, 2021 at 01:27 PM

    Hello Ok please see below

    Remco Insurance

    Remco1

    Remco-Insurance

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    Sonnyfer
    Answered on June 10, 2021 at 05:52 PM

    As spaces are not allowed. I've changed your username to Remco_Insurance instead.

    Let us know if you need further assistance.

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    Sonnyfer
    Answered on June 10, 2021 at 05:53 PM

    To add, if you're using a Custom URL, kindly note that you would need to re-create for each of your active forms since the ones with your old username will no longer work as they're tied to your old username.

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    Remco_Insurance
    Answered on June 10, 2021 at 06:09 PM

    Okay thank you , would you be able to assist me in getting information in regards to upgrading to a custom domain to show on my jotforms? Thank you
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    Sonnyfer
    Answered on June 10, 2021 at 08:25 PM

    You're welcome. Let me address your new query on a separate ticket to avoid confusion. Please refer to the following link. https://www.jotform.com/answers/3154233