Pricing Support

  • Profile Image
    taylorbrown358
    Asked on June 09, 2021 at 07:48 PM

    Hi Jot Form, getting a feel for the product and i think its going well, Im just trying to determine the plan we need to get an idea of pricing. We have several employees with the jot form app that I have assigned a form too that they will upload some information and a picture. Some have sent the form in but it didnt tag as a submission, but did take some upload space. Are the submission limits that the pricing based off of for me receiving the form or for the users sending me the form?


    Thanks,


  • Profile Image
    Vanessa_T
    Answered on June 10, 2021 at 01:54 AM

    Submissions are counted against the limits of the form owner and not on anyone that is filling out the form.

    If you are not seeing the counter update, it may have been a cache issue, just a delay or simply needs a page refresh.

    I have now cleared your form cache, do let us know if you need any other assistance.

    You may also check the page below to understand our pricing structure:

    Understanding-Your-Account-Usage-and-Limits

  • Profile Image
    taylorbrown358
    Answered on June 10, 2021 at 12:21 PM

    Okay thanks that is what I thought.