Explain 10 Payment Submission

  • gmedina.gmedina
    Asked on June 10, 2021 at 1:11 AM

    Please explain the 10 payment submission (oops you've reached your limit) - not sure on what and how it applies to my account. Also I have been clearing caches and it does not alleviate the captcha? Not sure what I need to do.


    Thank you so much! and I look forward to hearing from you

    ~ADM

  • Rehan Support Team Lead
    Replied on June 10, 2021 at 5:07 AM

    Greetings,

    All your account limits are looking good as you can see below.

    1623315886 60c1d5ae47f30  Screenshot 10

    The Payment Submission is a limit that allows you to receive up to 10 payment submissions in your forms in total.

    For a better understanding of your account usage and limits kindly check the guide below.

    https://www.jotform.com/help/408-understanding-your-account-usage-and-limits

    Should you have any questions then please let us know.

    Thanks