What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The link provided to my form goes to 404 error

    Asked by andynowlen on January 09, 2014 at 03:32 PM

    After editing my form I previewed source and copied the link.  Put it in my website but does not work, returning a 404 error.

    Page URL:
    https://secure.jotformpro.com/form/23186531028955

    source does not work and
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    Answered by andynowlen on January 09, 2014 at 03:55 PM

    I tried the non secure link and it worked.  I would prefer the secure link.

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    JotForm Support

    Answered by Mike_T on January 09, 2014 at 05:13 PM

    Thank you for contacting us.

    I can not replicate any errors from my side, the SSL form links are fine there.

    It is most likely that there was some glitch on your browser/computer.

    If the issue still persists, please let us know. We can probably suggest some test to investigate the issue.