Problem with generated pdf via email...

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    Asked on June 10, 2021 at 05:00 AM

    The email received by the candidate has all the information except when the Score is 0. There is no display of score when the calculated mark is 0. But, when we check the score in the submissions page / pdf editor, the score is displayed as 0. Please can you help me figure this out. I've added screenshots for your understanding.

    1623316058_60c1d65a636dc_Screenshot 20211623316058_60c1d65a465a8_Screenshot 2021

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    Answered on June 10, 2021 at 07:17 AM

    Hi there,

    I have cloned your form to test it on my end. For your information, nothing has been changed on your original form. I was able to replicate the issue on a cloned form. I'm escalating it to our backend team so they can fix it. We can not give you an ETA right now. As soon as an update is available we will let you know here.