Can you set up Auto save after they complete a page?

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    Alexandros_Papantoniou
    Asked on June 10, 2021 at 09:44 AM

    I have a form with two pages for my services. The first page collects their name and email address only. The second page asks for more information about their business.


    If they complete the first page and then close the window or abandon the form, can I still collect their name and email so I can send them a reminder email (similar to an abandoned cart in an e-commerce store)?

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    Mike_G
    Answered on June 10, 2021 at 11:32 AM

    We would like to apologize for any inconvenience. I'm afraid that the save feature we have available requires that your respondents click a save button in order for them to save their submission.

    Reference Guide: How-to-enable-autofill-on-forms

    With that option, you can load the incomplete submission to see the data your respondents have saved from the Jotform Tables page.

    1623337390_60c229ae926ac_zt210610_110247

    1623337410_60c229c21e30f_zt210610_110230

    If that would not work for you, there are other two workarounds I'm thinking that could. However, these workarounds would require your respondents to make an initial submission first. The first workaround requires that you create two forms, while the other one would allow your respondents to edit their initial submission and continue with the rest of the form.