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    Changing email forms are being sent to.

    Asked by davidnelson1984 on January 09, 2014 at 06:06 PM

    I follow the instructions on changing the email the form is sent to and it will never come to my operations guys email. 1st I started using a group email which is best. I found out that sometimes on the group email the 1st recipient on the email was the only one receiving it so i switched it to put my email first and the used the (comma, space) and put his email. Still nothing. After this I decided to use only his email. Still nothing. He to this day cannot receive an email from JotForm. I spoke with My IT guy and this isn't an issue internally. Can someone call me and go through some options with me on what to do? Please let me know.

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    Answered by pinoytech on January 09, 2014 at 09:40 PM

    Hi David,

    Sorry for the inconvenience that may have caused. Can you please share to us the email address so we can check it if that email address is in our bounce list or not and for further assistance?