Account Suspended

  • Bharani
    Asked on June 10, 2021 at 1:29 PM

    I'm unable to login into jotform account. It shows "There was an error. Please try again later." Also my form is disabled. https://form.jotform.com/211586060160043


    Please have a look

  • Andrew Manager of Enterprise Frontline Support
    Replied on June 10, 2021 at 1:36 PM

    Hello there,

    Thank you for reaching out to JotForm Support! I am reaching out to our Suspension Reviewers Team to inquire about the reason for your suspension. I will let you know as soon as I hear back from our Reviewers Team with next steps to have your account reinstated.

    We appreciate your patience, and will follow up with you as soon as we are able to.

    Have a great day!


  • Andrew Manager of Enterprise Frontline Support
    Replied on June 10, 2021 at 3:21 PM

    Hello there,

    Thank you for your patience! I just heard back from our Reviewers that your account was mistakenly suspended by our Automated Spam filters. We have corrected this issue and reinstated your account, and you should now be able to log back in without issue.

    Have a great day!